Shipping & Returns

KOLLECTABLE KAOS SHIPS PRODUCT ALL OVER THE WORLD!
At this time our warehouse is based in Australia. All international customer orders will be fulfilled from our Australian warehouse.

SHIPPING TO NEW ZEALAND

up to 0.5 Kg = AU$11.00
over 0.5 and up to 1.0 Kg = AU$19.00
over 1.0 Kg and up to 1.5 Kg = AU$27.00
over 1.5 Kg and up to 2.0 Kg = AU$34.00
+ AU$4.00 per extra half a Kilogram

SHIPPING TO THE ASIA PACIFIC REGION

up to 0.5 Kg = AU$14.00
over 0.5 and up to 1.0 Kg = AU$24.00
over 1.0 Kg and up to 1.5 Kg = AU$34.00
over 1.5 Kg and up to 2.0 Kg = AU$44.00
+ AU$5.00 per extra half a Kilogram

SHIPPING TO USA/CANADA/MIDDLE EAST

up to 0.5 Kg = AU$16.00
over 0.5 and up to 1.0 Kg = AU$28.00
over 1.0 Kg and up to 1.5 Kg = AU$41.00
over 1.5 Kg and up to 2.0 Kg = AU$53.00
+ AU$7.50 per extra half a Kilogram

PLEASE NOTE THAT THEIR IS NO INSURANCE AVAILABLE FOR CANADA

SHIPPING TO THE REST OF THE WORLD

up to 0.5 Kg = AU$20.00
over 0.5 and up to 1.0 Kg = AU$36.00
over 1.0 Kg and up to 1.5 Kg = AU$52.00
over 1.5 Kg and up to 2.0 Kg = AU$67.00
+ AU$10.00 per extra half a Kilogram

PLEASE NOTE THAT IF INSURANCE ISN'T AVAILABLE WE WILL EMAIL YOU TO LET YOU KNOW

If you would like an exact shipping quote, email us at Dispatch@kollectablekaos.com.au with your postal address and what you would like to purchase.

International Shipping Restrictions:
At this time we are unable to make shipments to Venezuela, & Nigeria.
We only accept Credit card orders from Australia and New Zealand!
Kollectable Kaos will ship to all other countries, however We will only accept international money orders or PayPal in $AU.
All payPal fees and charges will be calculated and added to your checkout automatically, Please email first for postage quote prior to paying via PayPal.

International Shipping and Handling Charges:
Although our web site automatic calculates for international shipping the exact price may vary. Please email for an exact international shipping quote. All shipping charges to international addresses are calculated by weight and country of destination. Shipments from the Australian warehouse are sent via Australia Post. International customers will be responsible for brokers fees, import duties and or taxes. These charges vary per country and we strongly recommend that you contact your local customs office for more information.

International Shipping Quotes:
Please contact us via email for international shipping quotes, and allow 48 hours for a response.
PLEASE NOTE!
DO NOT WAIT FOR A SHIP QUOTE TO PLACE YOUR ORDER.
In many instances, certain products are selling out very quickly. We do not want you to miss your opportunity to purchase any items because you are waiting for a shipping quote. If the quote is not satisfactory you are free to cancel your order with us!

SPLIT SHIPMENTS:
Kollectable Kaos policy is that if you have placed an order for a "Pre-order" or "back-ordered" item, along with product that is in-stock, we will ship the product which is in-stock first, and then the other items as they become available. Kollectable Kaos will not hold in-stock items in our warehouse until all pre-order items from an order arrive. Kollectable Kaos will ship items as they are available to ship. Please note that this will result in a ship charge for each shipment which means that the final shipping charge will be different than the charge noted on your order.

SHIPMENTS OF INTERNATIONAL ORDERS
All international orders are shipped with insurance where avaliable.

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